🧭 Frequently Asked Questions
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1. What is SR&E?

SR&E stands for Solana Rooms & Experiences. It’s a personal, professional project dedicated to sharing Oaxaca’s rich culture and authentic stories—offering experiences that complement traditional tourism with depth and genuine connection.
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2. Are your tours really different from others?

Definitely. Our tours focus on slow, meaningful experiences that immerse you in local culture. No crowds or strict schedules—just genuine moments and personal connection.
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3. How do I make a reservation?

To book a room, click Book Now to be redirected to our Airbnb page where you can complete your reservation. For experiences, click Book Now to access our booking calendar and choose your preferred date.
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4. Is this a licensed operation?

Yes, we are fully licensed and operate in full compliance with all regulations. Transparency and safety are core values we uphold to ensure you have a trustworthy and secure experience.
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5. How is the money from donations used?

Your donations help cover essential costs such as website maintenance, advertising, and supplies. They also fund transportation and training needed to provide high-quality experiences. In return for your generosity, we are committed to delivering excellent service and ensuring your time with us is safe and memorable. Your support is crucial to keeping our project sustainable and bringing our vision to life.
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6. Can I travel alone and still join your experiences?

Absolutely! Solo travelers are especially welcome here. You’ll always feel included and never like a stranger.
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7. Do you accept card payments?

Yes, we’re fully prepared to accept card payments and have a card reader (Point) for your convenience. However, some local artisans may only accept cash. Don’t worry — we’re here to help facilitate fair and respectful exchanges so you won’t miss out on anything special.
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8. What is included in your experiences?

Most experiences include transportation, entry fees, water, and expert guidance. Some also include meals, while others do not. Just show up ready to enjoy an unforgettable adventure!
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9.Do you offer custom experiences or collaborations?
Yes! We partner with tourism agencies and guides to deliver personalized, high-quality experiences. If you want your clients to receive exceptional care and authentic local insights, we’re here to help. Reach out to us anytime at contact@solanaroomsnxps.com to start a collaboration.
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10. What if I want to travel abroad with your assistance?

We’re excited to offer a new international companion travel service! I’ll be your personal guide, translator, organizer, and trusted friend—ensuring your dream trip abroad is smooth, safe, and unforgettable.
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11. How do I know I can trust this project?

Every detail—from our words and images to the routes we craft—is thoughtfully designed with your experience in mind. Solana Rooms & Experiences isn’t just a service; it’s a sincere promise to guide and support you with honesty and care.
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12. Can I contact you just to ask questions before booking?

Absolutely! We welcome all your questions—no pressure, just genuine conversation. Feel free to reach out anytime; we’re here to help.

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